Working With ABcom
ABcom believes that establishing a connection with our clients is the most effective way to connect them with their audience. We approach our client relationships ready to learn and prepared to establish the best communication possible.
Comprehension and Collaboration
When we start work on your project, we begin with developing a comprehensive understanding of your needs. From your goals of today to the plans of tomorrow, ABcom listens carefully to every client to develop a strategic plan. And we know that no two projects are exactly alike. We’ll consider your industry standards, competitor approaches and unique business objectives that shape your industry.
But when working with ABcom, it doesn’t stop there.
In grasping the current state of your needs and projecting the hopes of your future, our engagement will anticipate and create an infrastructure that’s prepared for the growth of your company. ABcom is a holistic company dedicated to the design, implementation and maintenance of your infrastructure.
Budgets are real and our expert employees work within your constraints to guide your infrastructure journey. When we can save you money without sacrificing optimal performance, we do it. And the development of clear expectations sets us up for a transparent delivery of your new system. We’ll make sure your solution has the appropriate technology at the right price to future-proof your infrastructure for the road ahead.
Cohesion and Cost Savings
Working with ABcom means accountability and cohesive collaboration that will save you from the tremendous snowball costs of alternative solutions. Some companies elect to wrangle multiple contractors on their own only to find their solution in disarray. There’s an inefficiency of every party working for their own benefit and misinterpretations about delivery deadlines, designs and client needs.
ABcom alleviates those pain points wholeheartedly. Our team of expert technicians, designers and industry-leading resources truly create an optimized and efficient client experience, while simultaneously delivering client needs and end objectives at the highest value for the fairest price.
So what can you expect from an engagement with ABcom? How do we deliver an unparalleled customer experience? What will your project look like?
Every project begins with a site survey because every facility is unique. Our design engineers will scout a facility to gauge your needs and prepare an approach. ABcom invests a great deal of effort in projecting honest costs and specifications so you have no surprises. We’ll also consider any of your concerns such as scheduling constraints, work environment constraints and beyond to effectively forecast reliable dates.
Then our engineering shop takes to the designs to ensure every aspect of the system will satisfy your needs and expectations. We’ll even develop backup plans in the event your needs develop throughout the infrastructure journey so no time is wasted. Once you have a clear understanding of the final project and have had the opportunity to voice any additional feedback, the plan is passed to a project manager for initiation and implementation.
Project managers will coordinate and mobilize all necessary teams and materials to your site. They’ll also be responsible for scheduling weekly construction meetings to maintain communication and updates along the life of the project. As things wrap up, ABcom experts will guide you on educational walk-throughs of the finished system. Clients will also receive a Project Completion Packet with as-built drawings, cable test results, warranty information, and operations and maintenance manuals.
Following completion, every client has the opportunity to complete customer satisfaction surveys. This final step promotes a healthy conclusion to the project and highlights areas for ABcom growth and improvement.